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Customer Service Representative - State Farm Agent Team Member

Part Time in Pasco, WA

position overview

ROLE DESCRIPTION:As a Customer Service Reprentative with Edison Valerio Insurance Agency Inc., you will successfully market the financial products that manage everyday risks. Your proficient knowledge of financial products reinforces your sales-minded and consultative approach to educating customers on their financial options. Your analytical precision makes you an invaluable resource to customers and a competitive addition to a successful agency. RESPONSIBILITIES: Maintain a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries communicate with customers through various channels. Make 25 + daily calls to customer for policies reviews. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Answer incoming Telephone calls, answer to incoming emails and respond to customer request. Works with clients who have billing questions, claims, or require information about products or service. communicating and coordinating with colleagues as necessary Ensure customer satisfaction and provide professional customer support.   QUALIFICATIONS: Remarkable Customer Service Proficiency in Microsoft Office applications. Excellent analytical, organizational, and problem-solving skills. Effective communication skills. Exceptional customer service skills. Successful track record of meeting sales goals/quotas preferred. Bilingual preferred BENEFITS: Salary plus commission/bonus Growth potential/Opportunity for advancement within my office Compensation: $16,640.00 - $33,280.00 per year My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Pasco, WA and help customers with their insurance and financial services needs, including:  Auto insurance Home insurance Life insurance Retirement planning   State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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